1. Introduction
At Day Services Agency, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, communication channels, and SMS notification services.
By using our website or opting into our SMS program, you agree to the collection and use of your information as described in this policy.
2. Information We Collect
We may collect the following types of information when you interact with us:
– Personal Information: Name, phone number, email address, and appointment details.
– Service Information: Information related to your immigration service or appointment.
– Automatic Data: Non-personal data such as IP address, browser type, and access time through cookies or analytics tools.
3. How We Use Your Information
We use your information for the following purposes:
– To confirm, manage, and remind you about your appointments.
– To send you updates, service notifications, and promotional messages (only if you have opted in).
– To improve our website and customer service experience.
– To comply with legal obligations or resolve disputes.
4. SMS Consent and Communication
By providing your phone number and checking the consent box on our appointment form, you agree to receive text messages from Day Services Agency related to appointments, reminders, and promotions.
You can opt out at any time by replying STOP to any of our messages.
Message and data rates may apply depending on your mobile carrier.
Carriers are not liable for delayed or undelivered messages.
For additional help, reply HELP or email us at info@dayservicesagency.com
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information.
We may share your data only with:
Service providers who assist in website or messaging operations (under confidentiality agreements).
Government or legal authorities if required by law or for compliance purposes.
6. Data Retention
Your information will be retained only for as long as necessary to fulfill the purposes described in this policy or as required by law. You may request deletion of your data at any time by contacting us directly.
7. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure. However, no online system is entirely risk-free.
8. Cookies
Our website may use cookies or similar technologies to enhance user experience and track website usage. You may disable cookies in your browser settings, but some features of our site may not function properly.
9. Your Rights
Depending on your location, you may have the right to:
– Access, correct, or delete your personal information.
– Withdraw consent for marketing communications.
– Request details about how your data is processed.
– To exercise these rights, email us at info@dayservicesagency.com
10. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date above. Continued use of our website or SMS services after such changes constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us: info@dayservicesagency.com